SQL Server Details Page - No Data Collection

6. In the SQL Server details page no data collection is happening. All the graphs and data fields are empty

Create a Support Information File ( Support tab > Support Information File link ) and send it to sqldbmanagerplus-support@manageengine.com ( mention the Hostname and Ip of the SQL Server for which data collection is not happening ). Also execute the <SQLDBManager Plus Home>\bin\troubleshooting\MsSQLDebug.bat file from command prompt with proper attributes and send us the output.