6. I started SQLDBManager Plus and the server did not start. I did not get any error message also
Reason : The database configured for this Server might be used by some old instance of SQLDBManager Plus
Solution :
* Kill SQLDBManager Plus and restart it. To kill SQLDBManager Plus, execute command "shutdownSQLDBManagerPlus.bat -force" from command prompt under SQLDBManager Plus Home directory.
* Make sure that no other application is using the SQLDBManager Plus database backend. and try to start the server again
* Check if the tomcat shutdown port, 18005 by default is already occupied by some other application ( use "netstat -an" command from command prompt to view all the ports occupied ). If it is used, edit the SQLDBManagerPlus5\conf\AMServer.properties file and change the port entry in line am.tomcat.shutdown.port=18005 to am.tomcat.shutdown.port=18006 ( or any other port number which is not already occupied )
If the start up problem persists, zip up the <SQLDBManager Plus Home>\logs directory and send it to sqldbmanagerplus-support@manageengine.com along with your contact information.
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